Operations & Quality Manager – Industrial Site (M/F)
Introduction
Hello!
My name is Hala, and I am a Senior Recruitment Consultant with Fed Supply, a specialized recruitment agency dedicated to Supply Chain, Logistics, Transportation, and Customer Service roles, offering both temporary and permanent opportunities across the Greater Montreal Area.
Our team of Supply Chain and Logistics experts speaks your language and understands your business environment.
Mission
Quality, Compliance & Customer Requirements
• Ensure regulatory compliance and adherence to food safety and quality standards.
• Lead internal and external audits (customers, certifications, third-party audits) and maintain high performance levels.
• Oversee customer complaints, non-conformities, and product recall/withdrawal risks.
• Ensure the implementation and continuous improvement of the Quality Management System.
Operations & Supply Chain Management
• Supervise receiving, warehousing, planning, packaging, and shipping activities.
• Ensure optimal inventory management and material flows (raw materials, packaging, finished goods).
• Work closely with planning and logistics teams to anticipate demand.
• Implement and improve tracking systems, warehouse layout, and storage organization.
Operational Performance & Continuous Improvement
• Ensure site operations comply with internal standards (production, engineering, quality, maintenance, HR, procurement).
• Lead and drive the site’s continuous improvement initiatives.
• Share and deploy best practices in collaboration with other sites and technical experts.
• Contribute to achieving performance, quality, cost, and safety KPIs.
Health, Safety & Environment (EHS)
• Promote a proactive health and safety culture across all levels of the site.
• Ensure compliance with EHS regulations and maintain emergency response and risk assessment plans.
• Prepare and monitor health, safety, and environmental reports.
People Management & Leadership
• Manage and develop teams (recruitment, performance reviews, training, work organization).
• Support frontline managers in achieving objectives and developing their skills.
• Apply HR policies, legal frameworks, and collective agreements.
• Ensure clear and effective site-wide communication (meetings, reporting, performance indicators).
Cross-Functional Role
• Act as site lead in the absence of the Operations Director.
• Actively contribute to strategic projects and organizational development initiatives.
Your profile
• Technical higher education degree (chemistry, biology, microbiology, engineering, or equivalent).
• Minimum 10 years of experience in an industrial manufacturing environment, ideally within agri-food, fermentation, biochemical, or pharmaceutical industries.
• Proven experience managing large teams and leading cross-functional operations.
• Strong expertise in quality, food safety, QMS systems (ISO, SQF, etc.), and EHS.
• Experience with continuous processes and/or food manufacturing.
• Strong continuous improvement mindset with a focus on operational excellence and cost optimization.
• Excellent analytical, prioritization, and problem-solving skills.
• Demonstrated leadership, hands-on approach, and strong written and verbal communication skills.
• Solid understanding of financial principles and cost accounting.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
