Logistics Coordinator
Introduction
I’m Angela, a Recruitment Consultant at FED Supply, specializing in the recruitment of professionals in procurement, logistics, and supply chain management.
Mission
Our client is a growing logistics and transportation services provider known for its customer-focused approach and operational excellence. To support its continued growth, the company is seeking a Logistics Coordinator to join its operations team.
The Role
In this dynamic environment, you will be responsible for coordinating shipments from pickup through final delivery. Acting as a key point of contact between customers, carriers, and internal teams, you will help ensure smooth operations and a high level of customer service.
Key Responsibilities
• Coordinate shipments from pickup to delivery;
• Monitor shipments daily and proactively address delays or issues;
• Serve as the liaison between customers, carriers, sales teams, and internal stakeholders;
• Respond to customer inquiries and professionally manage issues and escalations;
• Prepare, review, and manage transportation documentation;
• Maintain accurate and up-to-date information in internal systems;
• Ensure operational records are organized and accurate;
• Contribute to maintaining a high level of customer satisfaction.
Your profile
• Minimum of 1 year of experience in a 3PL or transportation environment;
• Experience coordinating freight and managing multiple shipments simultaneously;
• Strong organizational skills and attention to detail;
• Ability to manage priorities in a fast-paced environment;
• Proactive, solution-oriented mindset;
• Strong communication skills in both English and French;
• Ability to work on-site in Kirkland.
Compensation & Benefits
• Full-time permanent position;
• Day shift, Monday to Friday;
• Comprehensive group insurance (medical, dental, disability, and life insurance);
• Employee Assistance Program (EAP);
• Paid time off;
• Company events and wellness initiatives;
• On-site gym and parking;
• Environment that promotes autonomy, learning, and professional growth.